Business Risk & Continuity Specialist at Vodafone Ghana

Description

The selected candidate will be reporting to the Business Risk and Continuity Manager. This position is responsible for developing and coordinating Business Risk Management activities. It has responsibilities for Business Continuity and Crises Management within Vodafone Ghana and supports the compliance programme, supervision of due diligence processes and review of risk associated with new products and services for Vodafone Ghana.

Job Responsibility

BCCM 
•    Manage the business recovery centre, taking into consideration various work streams and alternative CMT communication channels
•    Continuously update the Business Impact Analysis for various functions to ensure they are fit-for-purpose and promote internal ownership of all assigned roles.
•    Deliver the relevant training to all staff and contractors with specific Business Continuity responsibilities
•    Plan and coordinate at least one live and two table top simulation exercises a year involving all critical business units
•    Document the results of all tests and exercises and identify and recommend enhancements to the Business Continuity Plans and procedures.
•    Provide an on-call support for any emergency which may require activation of all or part of the Business Continuity Plans
•    Ensure that all technical components of the Business Continuity Plans are successfully tested on an annual bases or whenever significant changes are made to those components.
•    Document and update Incident Response Management Plans for the various functions to ensure they are fit for purpose.
•    Conduct BCCM awareness program across the business
•    Maintain BCCM risk register
•    Manage the BCCM Steering Committee activities

Crises Management
•    Provide critical support to the CMT during crises and ensure all needed tools and facilities are updated and ready for used in the event of crises.
•    Act as liaison between the Crisis Management Team and the Business Continuity teams in the event that the Vodafone Ghana CMAP is activated.
•    Agree with stakeholders, with supervision from line manager, on the identified risks and the approach to managing same.
•    Ensure day-to-day information sharing on all major network changes/activities that could lead to a crises situation and proposed mitigation measures
•    Prepare and agree with line manager, the crises management protocols for all projects and events

Due Diligence
•    Conduct due diligence review of all new supplier requests. SLA 3 working days
•    Maintain an up to date PEP register and update all stakeholders monthly
•    Generate reports on due diligence requests and share with all stakeholders

Governance and Reporting
•    Preparation of Business Risk and Continuity  reports
•    Monitor deliverables of projects and, where necessary and with the help of the project teams and external parties, conduct tests to determine the effectiveness of the implemented controls.
•    Support audits and ensure zero non complaints rating for Group and local BCM audits

Core competences, knowledge and experience

•    Strong interpersonal and communication skills
•    Experience in Enterprise Risk Management
•    Experience in audit and finance
•    Ample knowledge of security and crises management
•    Excellent writing ten and oral skills
•    Relevant degree or its equivalent

Must have technical / professional qualifications:

•    Minimum 2 years’ experience and training in Enterprise Risk methodology
•    Good appreciation of Business Continuity and Crisis Management
•    Proficient in Microsoft Word, Excel and PowerPoint
•    Good understanding of telecoms business processes and internal controls
•    Ability to adapt to change
•    Excellent written and oral skills