PalmPay is a company that provides a payment app. Its solution allows users to send cash between friends and pay for airtime and bills. With it, people can earn rewards every time they spend with PalmPay.
About the job
IT Technical Support duties and responsibilities:
- Provide technical assistance with computer hardware and software.
- Resolve issues for staff via phone, in person, or electronically.
- Log bugs and enhancement requests.
- Perform hardware and software installations, configurations and updates as needed.
- Create and maintain tips and tricks solutions for online database and web site.
- Provide introductory on-line & classroom training for company products.
- Resolve technical issues in a timely manner using available resources within the company.
IT Technical Support requirements:
- Excellent customer service skills.
- Strong troubleshooting and critical thinking skills.
- Previous working experience in IT support for 3-5 years.
- Associate’s Degree in Computer Science or Management Information Systems (MIS).
- In depth knowledge of Windows 10, Polycom, Cisco WebEx, Mac OS, Microsoft Office 36.
How to Apply | IT Support at Transsnet Payments Ghana Ltd (PalmPay)
To submit your application, click on the link below and complete all relevant fields on the online application form.
Application closes on 30 November 2022