Role Purpose
- To execute the Fixed broadband Sales strategy process in assigned region whilst ensuring and maintaining positive revenue growth year on year.
- To enable achievement of all targets through monitoring, tracking and ownership of all sales through to activation.
- To act as a Point of Contact within the Commercial Function to notify of the bigger team of all market dynamics within territory of operation.
- It\’s equally important to drive team to build knowledge and understanding of all Vodafone Fixed products and commissions policies as well as health and safety standards.
- You are regarded as the “eye” of Fixed Business within the region.
Key Accountabilities
- Motivate team to reduce Fixed agent attrition and drive efficiency
- Provide 2nd Line support to ZMs and sales agents by liaising with key stakeholders
- Prepare and ensure timely Fixed sales opportunities for sales
- Demonstrates a strong ability to analyze and solve problems in order to gives appropriate feedback to team and management.
- Acting to solve discovered problems/issues in line with set processes and procedures.
- Escalating discovered problems/issues in line with set processes and procedures.
- Provides accurate and up to date information on a regular basis to keep team and managers informed of market dynamics
- Recommends and executes improvement actions to processes and procedures in line with Vodafone’s continuous improvement
- Improve overall team function capability and effectiveness
- Has a detailed and working knowledge of all relevant technologies, products, services or processes.
Core competencies, knowledge, and experience
- Degree or Masters in Marketing or any related field
- 2 – 5 years Telecoms experience with specialisation in any sales area
- Excellent computer knowledge.
- Strong communication and decision making skills – ability to balance conflicting interests.
- Proactive individuals with a flexible and adaptable approach to their work and a proven track record demonstrating that they’re a team player, strong influence and relationship management skills, and, and customer centric.
- A working Knowledge of Vodafone products and services.
- Awareness of Vodafone’s network and support systems (e.g. Billing & payment methods, reporting and service management)
- Ability to communicate effectively to technical and non-technical customers.
- Must be able to multi-task.
How To Apply For The Job | Fixed Business Development Manager at Vodafone Ghana
To submit your application, click on the link below and complete all relevant fields on the online application form.
CLOSING DATE: 30th Oct, 2022.