Fixed Business Development Manager at Vodafone Ghana

Role Purpose

  • To execute the Fixed broadband Sales strategy process in assigned region whilst ensuring and maintaining positive revenue growth year on year.
  • To enable achievement of all targets through monitoring, tracking and ownership of all sales through to activation.
  • To act as a Point of Contact within the Commercial Function to notify of the bigger team of all market dynamics within territory of operation.
  • It\’s equally important to drive team to build knowledge and understanding of all Vodafone Fixed products and commissions policies as well as health and safety standards.
  •  You are regarded as the “eye” of Fixed Business within the region.

Key Accountabilities

  • Motivate team to reduce Fixed agent attrition and drive efficiency
  • Provide 2nd Line support to ZMs and sales agents by liaising with key stakeholders
  • Prepare and ensure timely  Fixed sales opportunities for sales
  • Demonstrates a strong ability to analyze and solve problems in order to gives appropriate feedback to team and management.
  • Acting to solve discovered problems/issues in line with set processes and procedures.
  • Escalating discovered problems/issues in line with set processes and procedures.
  • Provides accurate and up to date information on a regular basis to keep team and managers informed of market dynamics
  • Recommends and executes improvement actions to processes and procedures in line with Vodafone’s continuous improvement
  • Improve overall team function capability and effectiveness
  • Has a detailed and working knowledge of all relevant technologies, products, services or processes.

Core competencies, knowledge, and experience

  • Degree or Masters in Marketing or any related field
  • 2 – 5 years Telecoms experience with specialisation in any sales area
  • Excellent computer knowledge.
  • Strong communication and decision making skills – ability to balance conflicting interests.
  • Proactive individuals with a flexible and adaptable approach to their work and a proven track record demonstrating that they’re a team player, strong influence and relationship management skills, and, and customer centric.
  • A working Knowledge of Vodafone products and services.
  • Awareness of Vodafone’s network and support systems (e.g. Billing & payment methods, reporting and service management)
  • Ability to communicate effectively to technical and non-technical customers.
  • Must be able to multi-task.

 

 

How To Apply For The Job | Fixed Business Development Manager at Vodafone Ghana

To submit your application, click on the link below and complete all relevant fields on the online application form.

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CLOSING DATE: 30th Oct, 2022.