Commercial Manager Complex Portfolio at SWIFT

About the Role

In line with Commercial strategy/Operating/Regional plans to develop and manage long term relationships with large sized/complex accounts in order to meet customer requirements and to achieve targeted sales, revenue growth and traffic development. Alternatively, may manage large sized/complex infrastructures/parts of sales programmes/initiatives.

Education

• University degree

Experience

• At least 7 years experience in sales, of which 3 years in the financial industry

Domains

• Market Infrastructures / Relationship Management / Business Consulting

Key Responsibilities

• Identify customer needs / market opportunities and achieve business growth by building and maintaining long term customer relationships with primarily large accounts and/or developing market infrastructures and/or implementing initiatives of large size/complexity.
• Develop plans for large sales accounts / infrastructure development / initiatives in order to achieve targeted sales objectives in an optimal, cost-beneficial way.
• Implement plans / projects/ initiatives towards assigned large customers/market infrastructure by coordinating and tracking all activities . Implement parts of major key projects / programmes
• Act as a single point of contact for large clients and/or support as a center of expertise on a specific area/initiative.
• Represent SWIFT and promote products and services in order to grow our business by participating to regional fairs and forums and meetings.
• Liaise with other divisions/departments, commercial team managers and members in order to provide a coordinated service and integrated solution to assigned customers and feedback internally market intelligence, product issues and other relevant information.
• Maintain skills and knowledge.
• Coach less experienced sales staff and share knowledge about customers, products markets and methodology.