- We are seeking for a Field Sales Executive – China Trade Lane who will be expected to develop, nurture and maintain relationships with key customers.
Key Responsibilities
- Develop and maintain strong existing customer relations and loyalty through ensuring customer satisfaction.
- Respond to customer enquiries/complaints.
- Manages a defined portfolio of potential customers and wins them for a lasting business relationship with DHL.
- Seeks and prospects for BC targets to win new customers generally in the 60k-1000k Euro range Net Sales per annum
- Plans and manages medium to large sized Business Customers
- Builds rapport and trust with customers by being informed about customers business and the market
- Recommends solutions based on customer needs by using industry knowledge
- Responsible for closing business by connecting a customer’s needs to a DHL solution by offering value to the clients supply chain
- Uses networks within the various Sales channels within DPDHL to collaborate on customers, marketing strategies and offers a full supply chain of services to service customer needs
- Collects relevant customer information for the RFI/RFP/RFQ and prepares documents for customer implementation in order to ensure proper operational handover and implementation to meet customer expectations
- Support administration of field sales plans and processes to achieve sales objectives and revenue growth for a defined geographic region, product line or market segment
- Seek opportunities for increased and profitable sales on new and existing accounts
- Identify and contact prospective customers, assess customer needs and match with own products/ service/ alternative products/ services
- Put up sales presentations, bids, etc., provide product/ service information and follow up on quotes to close business
- Coordinate sales efforts with inside sales, and provide information on competitors and suppliers to product management
- Explain and convince external parties such as sceptical customers, distributors, etc. who are sceptical or unwilling to accept proposals or where decision making process and standards are defined and mandatory
- May provide functional advice or training to less experience field sales positions
Job Skills, Qualifications & Experience
- A minimum of a Bachelor’s degree in a relevant field
- At least three (3) years’ previous experience in Sales with the logistics or a similar industry
- Previous experience with AFR / OFR & RFR
- Customer management experience
- Chinese language proficiency
- Ability to identify customer needs by gathering information and building long-term relationships
- Results driven and attention to details
- Ability to work alone and within a team environment
- Honest, reliable and trust worthy
How To Apply For The Job
To submit your application, click on the link below and complete all relevant fields on the online application form.
Closing Date: 10th February, 2023