Administrative Officer at Advans Ghana Savings and Loans Limi…

Advans is a leading microfinance group established in 2005. Advans mission is to respond to the need for financial services of small businesses and other populations who have ill-adapted, limited or no access to formal financial services. The Advans Group currently spans nine countries: Cambodia, Cameroon, Ghana, the Democratic Republic of Congo, Côte d’Ivoire, Pakistan, Nigeria, Tunisia and Myanmar. As at end October 2019, the group served more than 1,000,000 clients and employed more than 7,300 staff. Headquartered in Luxembourg with support services in Paris, the group’s shareholders are EIB, KfW, FMO, CDC Group plc, FISEA (AFD Group) and IFC.

Advans Ghana, subsidiary of the international microfinance group Advans, started its activities in 2008. The institution offers a full range of adapted financial products and services to micro, small and medium sized enterprises in Ghana. The institution serves more than 64,000 clients through a network of 20 points of sale and over 650 employees.

Job Description

• Transfer of Client’s Vehicle used as Collateral in Accra and where necessary for outstations. Ensure that all vehicles used as collateral for loans at Advans Ghana are swiftly transferred and all documents bearing the clients’ name are changed to that of Advans before loans are disbursed to the clients.
• Vehicle transfers for Auto loans, processing and delivery of all vehicle Insurance for Auto loans for clients.
• Filing of all Court processes.

• Participate in the definition of the loan disbursement objectives, to make sure they are known and understood by him/her, the branch staff, and the client.
• Review all vehicle documents presented by clients to the branch as collateral to access loans or auto loans Vehicle papers, insurance cover, road worthy certificate, Form C, transfer letter duly signed by owner, recognized national ID card, 2 passport sized pictures and other related documents.
• Confirm client’s ownership of vehicle with DVLA by liaising with Advans Ghana’s agents for support.
• Conduct a physical inspection of the vehicle used by client as collateral for the loan or to be acquired for auto loans.
• Report to Legal on all issues identified during the inspection and communicate recommended actions or intervention required.
• Maintain regular contact and communication with client throughout the transfer process and provide the needed clarification.
• Monitor and communicate the results of transfer with Clients and branch staff to aid in loan disbursement or auto loan sign off.
• Ensure that all Forms or documents are duly endorsed by all signatories involved in the transfer or auto loan processes.
• Create and update database of all Vehicles used as collaterals, vehicles acquired for auto loans, their respective owners and any other relevant information required.
• Act on behalf of Advans Ghana in the transfer process.
• Develop daily reports for all transfers to be conducted to include; name of owner, date vehicle was received, branch where loan transaction is taking place and the vehicle’s registration number.
• Ensure that all a comprehensive data exist for all vehicles purchased for auto loans.
• Ensure that all statutory payments required for transfers and auto loans are duly paid at the required offices with receipts.
• Assist in the acquisition of insurance for all auto loan clients on their respective vehicles.
• Assist with all court processes by filing of processes, getting a bailiff to serve clients.
• Assist bailiffs to locate clients and procure all court record including orders, judgments and rulings.
• Any other duty as may be assigned by line manager/supervisor.

• Initiating court proceedings against Clients
• Representing the Company in court/police stations on cases initiated by client or service providers
• Follow up with government agencies
• Company Secretarial duties
• Liaising with Recovery Department to perform legally sound recovery
• Meeting with defaulters
• Manage and reduce legal risks
• Manage the legal department
• Advising on legal issues

• Challenges with Court Bailiffs/Officers
• Delays at DVLA Office
• Lack of collaboration from Client
• Time and Motor traffic
• Lack of collaboration from court officials
• Delays in getting feedback from court
• Frustrations in court processes

Required Skills or Experience

• Minimum of a first degree in social science or related field from a recognized institution.
• At least two (2) years’ experience in a similar environment.