Diabetes Nurse Coach at mPharma

At mPharma, we start and end our day thinking about how we can enable patients to afford their medications. We’re a small but growing team of 350+ members, headquartered in Accra, Ghana, backed by mission-driven investors. We’ve joined hands with third-party payers, drug manufacturers, and healthcare providers to develop products and services that directly reduce the costs of prescription drugs for patients. In only a few years, we’ve managed to provide low-cost, high-quality medicines to hundreds of thousands of patients across nine African countries (Ghana, Nigeria, Zambia, Kenya, Uganda, Gabon, Malawi, Rwanda, Ethiopia).

Position Description
mPharma is looking for a responsible and trustworthy nurse with exceptionally high work standards to join our Health Services team. You would be responsible for continuous client care and follow-ups under our various primary care initiatives.

Key Responsibilities

• Educating, coaching, and mentoring of patients under specific disease management programs, following a standardized yet personalized approach, with regular specified interactions to assist patients with adherence
• Track all client progress and outcomes for appropriate follow-up.
• Submission of accurate weekly, monthly, and quarterly reports on all activities
• Ensure test results are recorded following protocols and alerting providers about abnormal results.
• Recording and submitting Adverse Event reports within a defined time period.
• Liaise with other business/functional units to ensure all resources and requirements are met to ensure the smooth running of all programs.
• Lead activities to increase client enrolment under disease management programs.
• Ensure inventory is available and in good condition for all health services programs.
• Assist and support the unit in the implementation of other programs
• Perform other related duties as assigned by the Health Services Manager.

Our Ideal Candidate

• Exhibit enthusiasm to work with an early-stage start-up, commitment to helping mPharma grow, and passion for healthcare in Africa
• Possess a dynamic and energetic personality.
• A strong work ethic and a “can-do” attitude that requires minimal supervision.
• Fluent English with excellent writing, verbal, analytical, and organizational skills.
• Detail Oriented – Ability to pay attention to the minute details of a project or task.
• Flexibility – Ability to adapt easily to changing conditions and work responsibilities.
• Works effectively as a team member and promotes collaboration within and outside the immediate team.
• Multitasker and have the ability to work under pressure with little supervision.
• The ability to thrive in a matrix environment which requires working with multiple teams internally (this role will liaise with our Finance, Technical and Supply Chain teams)

Qualifications

• Bachelor’s Degree in Nursing/Registered Nurse.
• Current Practicing License.
• At least 2+ years experience working in Primary care

Admin

• This position reports to the Health Services Manager.