KYC Support Officer at Flutterwave

Flutterwave was founded on the principle that every African must be able to participate and thrive in the global economy. To achieve this objective, we have built a trusted payment infrastructure that allows consumers and businesses (African and International) make and receive payments in a convenient borderless manner.

About the Role

• The team is looking for a KYC Support Officer who will support with Merchant on- boarding process and documentation in Ghana and any other West African country as assigned.

What Your Day-to-Day Activities Will Be;

• Liaise with Partners on KYC requirements and documentation.
• Timely presentation of merchants’ documents to Partners for review and approval.
• Work with the Team Lead to review all existing merchants’ profile to identity outstanding documents and ensure completeness.
• Perform identity/ business screening using the various verification platforms provided by the organization.
• Assist merchants with automation & verification Process.
• Run checks on approved merchants’ websites and processes.
• Follow up with Relationship Managers to ensure complete merchant documentation.
• Reports directly to the Team lead on other assigned roles and responsibilities.

Required competency and skillset to be a Waver:

• B.Sc or it\’s equivalent in a related field
• 1 year Post graduate experience in Compliance / Risk management and Customer Experience.
• Excellent communication skills in English Language both written and verbal.
• Ability to communicate and interact in any other major native language in Ghana.
• High sense of responsibility, accountability, integrity, and ethical standards.
• Ability to manage multiple priorities and meet set deadlines.
• Excellent interpersonal, communication and presentation
• Ability to pay attention to details.
• Knowledge of Microsoft office.
• Authorization to work in Ghana without sponsorship