Bar Supervisor at Marriott Hotel

Marriott Hotel is a new 5-star luxury hotel in Accra, Ghana located opposite Kotoka International Airport in the heart of Airport City. We offer easy access to major corporations and we provide well-appointed guest rooms.

POSITION SUMMARY

• Inspect grooming and attire of staff, and rectify any deficiencies.
• Communicate with guests, other employees, and/or departments to ensure guest needs are met.
• Ensure staff is working together as a team.
• Monitor dining rooms for seating availability, service, safety, and well being of guests.
• Complete work orders for maintenance repairs.
• Complete scheduled inventories of supplies, food, and liquor. Check stock and requisition necessary supplies.
• Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times.
• Communicate last call at designated closing time.
• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.
• Develop and maintain positive working relationships with others, and support team to reach common goals.
• Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
•  Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation.
• Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
• Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects).
• Stand, sit, or walk for an extended period of time or for an entire work shift.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Move through narrow, confined, or elevated spaces.
• Move up and down stairs and/or service ramps.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Perform other reasonable job duties as requested by Supervisors