Operations Manager at Glovo

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ABOUT GLOVO:

We’re a Barcelona-based startup and the fastest-growing delivery player in Europe, Africa, and Western Asia. With food at the core of the business, Glovo delivers any product within your city at any time of day.

At Glovo, you’ll have the job of your life while working together towards our shared vision to give everyone easy access to anything in their city. We welcome top performers that will bring new ideas, diverse perspectives, and provide you the opportunities and freedom to grow and make a real impact on millions of lives… all while having fun!

We believe that diversity adds incredible value to our teams, our products, and our culture. We know that the best ideas and solutions come by bringing together people from all over the world and by fostering a culture of inclusion where everyone feels heard and has the chance to make a real impact. It\’s because of this that we are committed to providing equal opportunities to talent from all backgrounds.

In your application, please feel free to note which pronouns you use (For example: she/her/hers, he/him/his, they/them/theirs, etc).

YOUR WORK-LIFE OPPORTUNITY:

As an Operations Manager, you will be responsible for ensuring operational excellence in the cities where we operate in Ghana.  You will lead the team and help them build a top-notch supply structure, owning the operational KPIs of your cities, engaging with and retaining couriers (or glovers, as we like to call them), and coordinating projects across these geographic areas.

BE A PART OF A TEAM WHERE YOU WILL:

  • Be the owner of the operational metrics for Ghana.
  • Understand, deep-dive, have under control and improve the supply status to ensure we deliver operational excellence and great customer experience.
  • Evaluate strategic opportunities, performing a broad range of quantitative and qualitative analyses.
  • Implement, standardize and execute processes across all cities.
  • Contribute towards the continuous improvement of the global operations through out-of-the-box thinking.
  • Manage the operations team, you will hire, train and mentor them.
  • Maintenance and analysis of business reports and information to aid in the basic decision-making process of supply chain operational needs, including daily, weekly and monthly reports indicating full operational status concerning the flow
  • Identify channels to source new leads and potential Glovers through both online and offline medium
  • Analyze daily and weekly operation metrics with a macro view of the long-term success of the city
  • Develop analytical frameworks and models for your city and the region
  • Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference
  • Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference

YOU HAVE:

  • Degree in Engineering, Economics or similar preferred
  • 4+ years’ experience and demonstrated past achievements in a fast-paced Supply Chain or Operations /Corporate Finance /
  • Consulting or related experience
  • Experience in on-demand delivery is not required, but a plus
  • Analytical skills are a must
  • Knowledge of SQL preferred
  • Results-oriented, autonomous and efficient
  • Leadership – you can motivate your teammates. You’re great at making tough decisions in a sea of ambiguity and keeping everyone on track
  • An empathetic, inclusive and curious attitude
We are always looking for the best candidates, so if you think you would be a good fit even if you don\’t meet 100% of the requirements we would love to hear from you!

EXPERIENCE OUR GLOVO LIFE BENEFITS:

  • Enticing equity plan (if applicable)
  • Top-notch private health insurance
  • Monthly Glovo credit to spend on our restaurant products and zero delivery fee on all Glovo orders!
  • Discounted gym memberships
  • Flexible time off (take the time you need) and hybrid working model (own your time)
  • Enhanced parental leave including nursery support!
  • Online therapy and wellbeing benefit
  • External learning budget

WHAT YOU’LL FIND WHEN WORKING AT GLOVO:

  • Gas: Driven to deliver quality results quickly
  • Good Vibes: Bring positivity and communicate openly
  • Stay Humble: Self-aware and open to learning
  • Care: Uplift people and the planet
  • Glownership: Act as proud owners
  • High Bar: Focus on Top Performance

 

 

How To Apply For The Job | Operations Manager at Glovo

To submit your application, click on the link below and complete all relevant fields on the online application form.

Click Here To Apply Online

CLOSING DATE: 15th Oct, 2022.