Stock Controller – Old Kasoa at M-KOPA Ghana

The scale and impact of our work is massive. M-KOPA is a fast-growing FinTech company offering millions of underbanked customers across Africa access to life-enhancing products and services. From our roots as the pioneer in pay-as-you-go “PayGo’” solar energy for off-grid homes, we have grown into one of the most advanced connected asset financing platforms in the world, empowering a broad range of customers to achieve progress in their lives.

Want to know more about M-KOPA? Click this link: About M-KOPA

The main purpose of an M-KOPA stock controller is to serve customers and the sales team by distributing stock and helping customers with repairs.

KEY JOB FUNCTIONS

• • Reporting to M-KOPA stock point from 8:30 am to 5:30 pm, Monday to Saturday
  • Stock management: Physical and system stock receipt and issuance; and stocktaking
  • Customer service: Log and resolve all customer issues and assist customers in their inquiry
  • Branding: Ensure that all posters and marketing materials are visible, and present themselves diligently as the face of M-KOPA Sales
  • Other tasks assigned to them by the supervisor

EXPERIENCE/ SKILLS & COMPETENCIES/ LICENCES & CERTIFICATIONS/ EDUCATION REQUIRED

• • At least 1 years\’ experience in customer care or sales, preferably in a phone selling company.
  • Front office management is an added advantage
  • Computer literate
  • College diploma in any field or tertiary training in customer service