Monitoring and Evaluation Officer at Deloitte

Deloitte is a leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax and related services. Our global network of member firms and related entities in more than 150 countries and territories (collectively, the “Deloitte organization”) serves four out of five Fortune Global 500® companies. Learn how Deloitte’s approximately 345,000 people make an impact that matters at www2.deloitte.com.

Deloitte is dedicated to providing value added solutions to our clients. We take pride in our reputation for providing a globally consistent quality service, an integrated approach and world-class expertise. Deloitte is renowned for its innovative and collaborative culture, where talented people work closely with like-minded individuals to achieve collective success.

Deloitte East Africa provides seamless cross-border services to multinationals, large national enterprises, small and medium sized enterprises and the public sector, across three (3) countries in the region: Kenya, Uganda and Tanzania.

A career with Deloitte offers you the opportunity to engage with and work alongside leading corporations within the East African region, and an opportunity to start and grow your career within a dynamic and rewarding environment. You will get the support, coaching and training needed to advance your career in Kenya and within the East Africa market.

What impact will you make?

At Deloitte we have a clear purpose, to make an impact that matters to our clients, our colleagues and our communities while you thrive in a dynamic culture of inclusion, collaboration and high performance. From professional development to leadership opportunities and career advancement, we empower our people to be their very best – because that’s how you make an impact.

About the Department

Deloitte East Africa has a well-versed Strategy & Operations team under the Consulting Department that is uniquely positioned to support the strategic agenda of our clients in the key domains of growth, business improvement & optimization, and strategic transformation. The wide spectrum of capabilities, thought leadership and experience are underpinned by the Deloitte platform of executable strategy and innovation for growth.

Saving Lives and Livelihoods in Africa (SLL), a partnership between Africa CDC and the Mastercard Foundation was announced on June 8, 2021. This initiative will acquire vaccines for at least 65 million people, support the delivery of vaccinations to millions more across Africa, lay the groundwork for vaccine manufacturing in Africa through a focus on human capital development, and strengthen the Africa CDC.

Deloitte East Africa will provide Monitoring & Evaluation support to the SLL initiative. We currently have an exciting opportunity for dynamic individuals to join our Strategy & Operations team as Monitoring & Evaluation Officers (11 positions). These positions will be based in the below African regional hubs:

1.       East Africa – 3 positions

2.       West Africa – 3 positions

3.       South Africa – 2 positions

4.       Central Africa – 2 positions

5.       North Africa – 1 position

Main purpose of the job

The Monitoring and Evaluation Officer will work under the direct supervision of the Senior Monitoring & Evaluation Officer. He/she will provide support in the implementation of Monitoring & Evaluation activities in the Deloitte East Africa’s Mastercard Foundation Saving Lives and Livelihood (SLL) funded Programme. He/she will provide technical support in implementation and management of comprehensive data quality processes, program evaluations and review of progress narrative reports in specific regional hubs in Africa.

• Draft SLL implementing partner progress report templates for the specific countries within the assigned regional African hub.
• Assist in development of standard data collection and reporting tools / templates for use that captures the aspiration of SLL programme goals and objectives for countries in the assigned regional hub. This will also include conducting data quality audits using the systems assessment and data verification approaches including DQA Standard Operating Procedures (SOPs).
• Coordinate development of DQA reports highlighting DQA findings, strengths, weakness, and recommendations to improve data quality for the SLL programme.
• Perform technical and competent review of monthly SLL implementing partners progress narrative reports to develop synthesized/ highly summarized reports for use and consumption by the SLL Africa member country leadership for the assigned countries in the regional African hub.
• Present robust performance dashboards that visualize SLL programme performance data including pulling data from the Saving Lives and Livelihood District Health Information System (SLL DHIS2) platform / system.
• Actively track implementation of DQA improvement plans and corrective actions by the SLL implementing partners within the assigned specific African regional hub countries.
• Actively participate in the technical evaluation reference groups (ERGs) including incorporation of ERG inputs / suggestions in the evaluation technical write materials for assigned countries within the hub.
• Actively participate in the SLL M&E activity trainings organized for the assigned specific African regional hub countries.
• Administer the designed program evaluation data collection tools / instruments such as key informant interviews, interview schedules, questionnaires, desk reviews and focus groups discussions (FDGs) among others.
• Assist in dissemination and presentation of performance dashboards, DQA and evaluation findings to SLL key stakeholders.

• A Bachelor’s Degree in Monitoring and Evaluation, Epidemiology, Public health, Demography or a related field.
• At least 4 years’ experience in monitoring and evaluation (M&E) for a large scale multi – country donor funded programme.
• Good hands-on experience in managing and conducting Data Quality Audits/ Assessments (DQAs) including data verification and implementation of DQA improvement plans and corrective actions.
• Demonstratable experience and knowledge in conducting competent program process and outcome evaluations.
• Strong ability to review program narrative reports with good technical acumen in generation of synthesized summarized report.
• Demonstrated experience with National Health Management Information Systems such as DHIS2.
• Good experience in review and presenting performance dashboards.
• Experience working in Saving Lives and Livelihood (SLL) programs / projects including COVID – 19 response initiatives will be an added advantage.
• Willingness to travel across African Countries within the assigned Africa regional hub.
• Ability to work productively in a multi-cultural team environment with diverse background.

Behavioural competencies

• Good communication, writing and presentation skills.
• Good interpersonal skills e.g., team player, coordination, and organizational skills, person of high integrity, attention to detail and flexible individual among others.
• Good mentorship and coaching ability with desire to develop self and others.
• Adaptable, managing change and ambiguity with ease.
• Sound problem solving ability.

Technical Competencies

• Expert in field with sound industry and business knowledge.
• Demonstrated leadership skills.
• Proven ability to manage and execute projects.
• Excellent report writing skills.
• Sound business acumen.
• Negotiation skills.
• Focus on quality and risk.