purpose
Controls and supervises Service Consultants in terms of service and admin to ensure an excellent customer experience.
Experience and qualifications
- Minimum Qualification : Relevant Degree.
- Experience : 3 – 5 Years related experience.
Responsibilities
- Provide admin support to the service consultants.
- Ensure compliance of all related procedures.
- Ensure excellent customer experience.
- Handle customer complaints.
- Ensure customer is correctly identified before authorising a withdrawal.
- Golden Rules are followed at all times.
- Ensure annual / sick leave is updated.
- Ready use stock (BOB Cards/Debit cards).
- General Ledger entries are completed as per requirements.
How To Apply For The Job | Client Service Team Leader at First National Bank
To submit your application, click on the link below and complete all relevant fields on the online application form.
Closing Date : 12th July. 2022