iRobot Support Specialist with French and English at TELUS International

TELUS International Bulgaria is the leader in the BPO sector with a team of over 3800 people in Sofia and Plovdiv. We have almost 55,000 team members across 20 countries. TELUS International Bulgaria offers contact center solutions, ITO, and creative customer service support for global customers in over 50 languages.

Description and Requirements

You are excited about the innovations and you wanna be part of the Robotic Revolution?

If your answer is YES – join the leader of the BPO sector TELUS International Europe!

We are looking for an enthusiastic and adventurous person to join our team in Plovdiv! Are you ready for new challenges?

As an iRobot Support Specialist with French you will be a part of a great team and all together will:

• Manage incoming calls and customer service inquiries related to iRobot products and technical support information
• Identify and assess customers’ needs to achieve satisfaction

As a candidate, you do not need to have experience in a similar role but you should be fluent in French and English.

In Return, We will give you:

• Stable job and career development opportunities
• Attractive salary
• Fully paid training
• Special Discounts and Offers (Food vouchers, Multisport cards)
• Additional health insurance & Transportation allowance
• Special benefits for our team members (Gym, yoga classes, massages, and corporate psychologist in the office)
• Positive international working environment (Relax zones, PlayStation and billiard corners)
• Support and learning
• Employee referral bonuses & Recognition programs

We care about the well–being of our employees, invest in their future growth, encourage fun and team-building projects!

CLOSING DATE: 31th May, 2022