MTN Ghana is accepting applications for the following positions in Ghana from qualified and competent Ghanaians who are goal-oriented and have strong leadership characteristics
To Read more and apply for one of the MTN job openings listed below, simply click on the job title.
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The role will be responsible for the development and implementation of Service Management processes for Global Connect Customers, providing them with regular reporting and ensuring that performance of Services provided exceeds the SLAs committed to them.
The Service Desk Monitor Support will provide support for the ICT infrastructure including vendor escalation, take inbound calls and provide 1st line support for incidents/requests raised.
The Voice support engineer will form part of an MTN GC technology operation organization team responsible for resolving or escalating Voice routing and infrastructure issues. This candidate will provide Level 1 infrastructure support to the business performing root cause analysis and suggesting improvement plans where required.
Roaming/Signaling support engineer will form part of an MTN GC technology operation organization team responsible for resolving or escalating Roaming/Signaling applications and infrastructure issues. This candidate will provide Level 1 infrastructure support to the business performing root cause analysis and suggest improvement plans where required.
IT infrastructure support engineer will form part of an MTN GC technology operation organization team responsible for resolving or escalating IT applications and infrastructure issues. This candidate will provide Level 1 infrastructure support to the business performing root cause analysis and suggest improvement plans where required.
Messaging support engineer will form part of an MTN GC technology operation organization team responsible for resolving or escalating Messaging applications and infrastructure issues. This candidate will provide Level 1 infrastructure support to the business performing root cause analysis and suggest improvement plans where required.
The role will be responsible for providing quality and performance reports for all core and backbone GlobalConnect services, Roaming, Signaling, Messaging, IT, IP/MPLS.
This team will be responsible for the analytics and projections to ensure that the core is stable, within capacity and stable for customers.
The role will be responsible for providing quality and performance reports for all core and backbone GlobalConnect services, Roaming, Signaling, Messaging, IT, IP/MPLS.
This role will be responsible for the analytics and projections to ensure that the core is stable, within capacity and stable for customers.
IT application support will form part of an MTN GC technology operation organization team responsible for resolving or escalating IT applications and infrastructure issues. This candidate will provide Level 1 billing support to the business performing root cause analysis and suggest improvement plans where required.
The IT Support & Systems Admin will be responsible for providing IT Support which includesend user1st line support, application maintenance, systems administration and testing support.