Records Officer at Reputable Company

Reputable Company invites applications from suitably qualified persons to fill the position of Records Officer

The position holder is responsible for creating new medical records and retrieving existing medical records by gathering appropriate record folders and contents; assigning and recording new record numbers; verifying existing record numbers; inputting and recording locations to computer; delivering records for efficient service delivery.

Principal Responsibilities

Maintains patient confidence by keeping patient records information confidential.
Serves and protects the hospital by adhering to professional standards, hospital policies and procedures

Take detailed patient biodata to initiate medical record registration by assigning medical records number (MRN).
Maintains master patient index by completing an assigned portion of daily audit trail; corrects and communicates problems according to established procedures.
Maintains record availability by processing folders into the department; using mark-off procedures for easy retrieval and replacement of client or patient files.
Retrieves medical records by following chart-out procedures; documenting reasons folders cannot be retrieved for statistical and follow-up purposes.
Keeps health care providers i.e. (individual units) informed by communicating availability or unavailability of record/file.
Maintains quality results by following hospital standards by ensuring continuity of work operations
Enhances medical records and hospital reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Prepare a statistical report detailing attendance demo graphs/Biodata of attendance on a weekly basis etc.
Ensure the content of folders are standardized and arranged chronologically from current to old.
Use the E-archives software to register, file and retrieve folders while ensuring folders on the shelves are properly arranged and marked.
Assist in collating quality improvement and assurance and risk reports and submitting same to the quality coordinators monthly.
Any other duties that may be assigned from time to time by management

Qualification Required & Experience

Degree/HND in Information Management/Library Studies & Archival Studies or equivalent relevant field.
Minimum of one year of experience in records within a hospital will be an added advantage

Technical Competencies

Ability to use Microsoft Office Suite (at least Word and Excel)
Meticulous attention to detail with the ability to multi-task.
Strong planning and organizing abilities to set up and manage the clinical rotation.
Ability to work under pressure and react effectively to emergency situations.
Ability to work independently and as part of a team.
Excellent documentation skills

Personal Competencies

Strong communication skills; both oral and written
Ability to establish and maintain effective working relationships with all levels of staff
Innovative with the ability to generate creative ideas for improvement to service and methods of work
Good organizational skills and the ability to manage time and prioritize work
Meticulous and detail-oriented
Ability to work well under pressure
Ability to maintain a high level of confidentiality
Ability to handle sensitive and confidential materials and matters with discretion and tact
High standards of personal integrity and adherence to professional and ethical standards
Must be consistent and fair.